SHIPPING
We currently ship to Australia, United States, the United Kingdom, the European Union, Canada, New Zealand, Japan, Singapore, Hong Kong, the Philippines and Malaysia. Subscribe for updates on additional international availability.
- Free standard delivery: 6–10 business days. All orders are shipped DDP (Delivered Duties Paid) - duties, taxes and tariffs are included and your parcel should not incur additional charges on arrival. If you receive unexpected charges, please contact us.
For full details, visit our Shipping Policy.
RETURNS
We accept returns within 30 days of delivery. Items must be unused, in their original condition, and include all packaging. Leather Care Kits must be unopened and unused to be eligible for return.
At checkout, customers can add Returns Cover for a small fee. If you purchase Returns Cover, your return shipping is covered and you can return your items for a refund, exchange, or store credit at no additional cost. If you choose not to purchase Returns Cover, you can still return your items but will be responsible for the cost of the return shipping label.
To start a return, visit our Returns Portal.
For full details, visit our Refund Policy.